Q: Does your company work with a particular budget for projects?
A: Landmark Custom Landscape is a company that typically focuses on large scale renovations for homeowners, including pools, spas, patio covers, general hardscape and softscape, etc. We take pride in our ability to masterfully finish projects from its early conception to its final completion. That said, we do ask our clients to consider having a minimum budget of $80,000.
Q: Which areas does your company service?
A: We service all around Orange County and its surrounding areas.
Q: What entails a complimentary consultation?
A: Our consultations with our clients are always free. Being in the business for over thirty years, we have the experience and reputation to work with the ideas of our clients and discuss the best way to move forward with any given project. Our follow-up meetings - when we present our proposed 3D design and estimate for the project and discuss possible revisions - are also given free of charge.
Q: How long does it take to get a look at the design and estimate with your company?
A: Typically, no more than two weeks, depending on the availability of our client.
Q: Can we keep the design?
A: Although our consultations are free, we do politely refrain from giving our designs to our clients for them to keep until they do decide to come on board with our company. We hope our clients understand that we protect our company trademark. Should our clients still wish to keep our design and not move forward with the construction, we can sell the design to them for a fee. The fee will vary depending on the size of the project. We work hard on earning your business from designing to construction.
Q: How long does it take to complete the construction for a project?
A: There are various factors that influence the estimated time of completion, including H.O.A. approval process or city permits and regulations. For example, a pool & spa project requires more regulations and supervision compared to a project without a pool & spa. Overall, we can assure our clients we have exceptional work ethic, being on the job daily with all the manpower needed.
Q: 3D Design?
A: In addition to our 2D site plan, we present 3D renderings of the proposed projects for our clients to have a better scope of how the project will look like. This is often the dealbreaker for clients as they are amazed with being able to visualize how the project will actually look like. In our experience, although the 3D renderings may look exceptional, the finished project in real life will be simply spectacular.
Q: Do you work with my H.O.A.? Can you also pull permits from the city?
A: Should the client decide to work with us, our company will take care of any work necessary to get the project started. We always detail out plans that are ready for H.O.A. approval and ready to obtain city permits so our clients can feel hassle-free with the process.